Terms of service

Terms of Service

Overview

Welcome to Avenvex. Throughout these Terms of Service, the words "Avenvex," "we," "our," and "us" refer to Avenvex and the online store operated through avenvex.com. We provide access to our products, website, digital content, shopping features, customer support, and related services (collectively referred to as the "Services") to offer a convenient and secure online shopping experience.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to display products, process orders, and facilitate online transactions.

These Terms of Service ("Terms"), together with any policies referenced within them, including our Privacy Policy, Shipping Policy, and Refund Policy, govern your access to and use of our Services.

By visiting our website or using any of our Services, you agree to be legally bound by these Terms. If you do not agree with any portion of these Terms, you should discontinue use of our website and Services immediately.

Section 1 – Eligibility and Account Responsibility

By using our Services, you represent and warrant that:

  • You have reached the legal age of majority in your jurisdiction; or
  • You are using the Services under the supervision and authorization of a parent or legal guardian.

When placing an order or creating an account, you may be asked to provide information including:

  • Your full name.
  • Email address.
  • Billing address.
  • Shipping address.
  • Payment information.

You agree that all information you submit is truthful, accurate, current, and complete.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities occurring under your account. Accounts may not be sold, transferred, or shared without our prior authorization.

Section 2 – Product Information and Accuracy

We make reasonable efforts to ensure that all product descriptions, specifications, images, and pricing are accurate.

However, slight variations may occur because of:

  • Monitor or mobile display settings.
  • Lighting during product photography.
  • Manufacturing or material differences.

Accordingly, actual product appearance, color, texture, or size may differ slightly from what appears on your screen.

We reserve the right to:

  • Update product information.
  • Change pricing.
  • Limit available quantities.
  • Discontinue products.
  • Restrict sales to specific customers or geographic regions.

These changes may be made at any time without prior notice.

Section 3 – Orders and Acceptance

Submitting an order constitutes an offer to purchase a product.

Avenvex reserves the right to accept, reject, modify, or cancel any order at our sole discretion.

Orders may be declined because of:

  • Inventory limitations.
  • Pricing errors.
  • Technical issues.
  • Suspected fraudulent or unauthorized activity.

An order is considered accepted only after:

  • Payment has been successfully authorized and processed.
  • You receive an official order confirmation from Avenvex.

All purchases remain subject to our Refund Policy.

Products purchased through our website are intended solely for personal use unless otherwise approved by Avenvex in writing.

Section 4 – Pricing, Billing, and Payments

Product prices displayed on our website may change without prior notice.

The final purchase price is the amount displayed during checkout at the time your order is completed.

Unless specifically stated otherwise, prices may exclude:

  • Taxes.
  • Shipping charges.
  • Import duties.
  • Customs fees.

Any applicable taxes, customs charges, or governmental fees remain the responsibility of the customer.

By providing payment information, you authorize Avenvex to charge your selected payment method for the total order amount, including applicable fees.

We reserve the right to cancel or refuse any order if:

  • Payment authorization cannot be completed.
  • Billing information is inaccurate.
  • Fraudulent activity is suspected.

Section 5 – Shipping and Delivery

Estimated shipping and delivery times are provided for convenience only and should not be considered guaranteed delivery commitments.

Delays may occur because of circumstances beyond our reasonable control, including:

  • Carrier delays.
  • Customs inspections.
  • Severe weather.
  • Supply chain disruptions.

Unless otherwise required by applicable law, ownership and risk of loss transfer to the customer once the shipment has been delivered to the shipping carrier.

Section 6 – Intellectual Property

All content available through our Services, including but not limited to:

  • Text.
  • Images.
  • Graphics.
  • Logos.
  • Product designs.
  • Videos.
  • Software.
  • Website layout.

is owned by Avenvex or its licensors and is protected by intellectual property laws.

You are granted a limited, non-exclusive license to access and use our Services solely for personal, non-commercial purposes.

Without prior written permission, you may not:

  • Copy.
  • Reproduce.
  • Publish.
  • Modify.
  • Distribute.
  • Sell.
  • Exploit.

any portion of our content.

Section 7 – Third-Party Tools

Our Services may include access to software, applications, or tools provided by independent third parties.

Such tools are provided on an "as available" and "as is" basis.

Avenvex does not guarantee or assume responsibility for:

  • Performance.
  • Accuracy.
  • Availability.
  • Reliability.

Use of third-party tools is entirely at your own discretion and risk.

Section 8 – Third-Party Links

Our website may include links to websites operated by third parties.

These links are provided solely for user convenience.

We are not responsible for any third-party website's:

  • Content.
  • Privacy practices.
  • Security.
  • Terms.
  • Policies.

You access external websites entirely at your own risk.

Section 9 – Shopify Platform

Avenvex independently owns and operates this online store while utilizing Shopify as our e-commerce platform.

All purchases and contractual relationships are made directly between you and Avenvex.

You acknowledge that Shopify is not responsible for:

  • Product quality.
  • Order fulfillment.
  • Shipping services.
  • Customer support.
  • Refund decisions.
  • Transaction disputes.

You agree to release Shopify from liability arising from purchases made through our store.

Section 10 – Privacy and Personal Data

Personal information collected through our Services is managed according to our Privacy Policy.

Because our website operates using Shopify infrastructure, your information may be processed or stored by Shopify and its service providers, including providers located outside your country of residence.

By using our Services, you consent to such processing.

Section 11 – Reviews, Feedback, and User Content

If you submit reviews, comments, suggestions, photographs, or other content, you grant Avenvex a worldwide, royalty-free, perpetual license to use, reproduce, display, modify, and publish that content for legitimate business purposes.

You represent that:

  • You have the legal right to submit the content.
  • The content does not infringe upon any third-party rights or violate applicable laws.

Section 12 – Errors and Corrections

From time to time, our website may contain typographical errors, outdated information, or inaccuracies relating to:

  • Pricing.
  • Product descriptions.
  • Promotions.
  • Availability.

We reserve the right to correct, update, or remove information and cancel affected orders without prior notice.

Section 13 – Prohibited Uses

You agree not to use our Services for any unlawful or unauthorized purpose, including:

  • Fraudulent activities.
  • Unauthorized collection of personal data.
  • Uploading malicious software.
  • Violating intellectual property rights.
  • Attempting unauthorized access to our systems.

Violation of these provisions may result in immediate suspension or termination of access.

Section 14 – Suspension and Termination

We may suspend or permanently terminate your access to our Services at any time if we reasonably believe you have:

  • Violated these Terms.
  • Engaged in fraudulent conduct.
  • Misused our Services.

Termination may occur with or without advance notice.

Any provisions intended to survive termination, including intellectual property rights and liability limitations, shall remain effective.

Section 15 – Disclaimer of Warranties

All Services and products are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Avenvex disclaims all warranties, whether express or implied, including warranties relating to:

  • Merchantability.
  • Fitness for a particular purpose.
  • Non-infringement.

We do not guarantee uninterrupted operation, error-free performance, or that our Services will always meet your expectations.

Section 16 – Limitation of Liability

To the maximum extent permitted by applicable law, Avenvex and its affiliates shall not be liable for indirect, incidental, special, punitive, or consequential damages, including:

  • Loss of profits.
  • Loss of business.
  • Loss of data.
  • Business interruption.
  • Service interruption.

Our total liability shall not exceed the amount paid by you for the product or service giving rise to the claim.

Section 17 – Indemnification

You agree to defend, indemnify, and hold harmless Avenvex, its affiliates, partners, employees, and service providers against any claims, liabilities, damages, losses, or expenses arising from:

  • Violation of these Terms.
  • Violation of applicable law.
  • Infringement of third-party rights.
  • Misuse of our Services or products.

Section 18 – Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision shall be severed while the remaining provisions shall remain fully enforceable.

Section 19 – Entire Agreement

These Terms, together with all policies referenced herein, constitute the complete agreement between you and Avenvex concerning your use of the Services.

They replace all prior discussions, communications, or agreements relating to the same subject matter.

Section 20 – Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

Avenvex may assign or transfer its rights and obligations at any time, including in connection with mergers, acquisitions, restructuring, or asset transfers.

Section 21 – Governing Law

These Terms and any disputes relating to the Services shall be governed by and interpreted in accordance with the laws of the United States, without regard to conflict-of-law principles.

Section 22 – Changes to These Terms

We may revise these Terms from time to time.

Updated versions become effective immediately upon publication unless otherwise specified.

Your continued use of our Services following publication of revised Terms constitutes acceptance of those changes.

Section 23 – Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Store: Avenvex

Email: service@avenvex.com

Phone: +1 (601) 601-8750

Business Address:

SUKIBAY COMPANY LIMITED

RM 1911A, UNIT F, 19/F, GOLDEN BEAR CENTRE, 66 CHAI WAN KOK STREET, TSUEN WAN, HONG KONG

US Office:

188 E Capitol St Suite 800, Jackson, MS 39201, United States